Hi Ying

The hotels were excellent. Of a good standard with great concierge and room service. In particular the concierge at the Regent of Rotorua Boutique Hotel was extremely helpful and friendly. The concierge at the Hilton Lake Taupo was very helpful as well and even helped us reserve a horse riding booking

The tour guide Patrick hunter from Xhibit was excellent. He had a lot of knowledge and was constantly telling us about New Zealand’s history and landmarks and geothermal activity throughout the trip. The family enjoyed his company.

Thanks for all the help in such short notice!

CL – July, 2014

CL, Hilton Lake Taupo, July ’14