Our trip to Thailand was wonderful.
You have been truly efficient and helpful in preparation for the trip and the transfers, accommodation, extra villa on the last day etc. were all dealt with smoothly and without any extra planning and structure from us, which is really quite rare. In my experience, when dealing with a travel company or hotel/resort, there is often a flaw or something that wasn’t there that we requested. This was not the case with yourself or lightfoot; you made our experience so easy and stress free, thank you.
Villa Haineu is of course a beautiful setting, we stayed in one of the other villas in the complex before. The staff were lovely; forgive the spellings, but the Villa Manager, Am/Em? was superb, she was friendly, attentive and much like yourself, created a stress-free experience for us. Her team were wonderful and so lovely with the children, mine in particular.
All in all though Diana, thank you for a great experience, please give the staff at Villa Haineu a great review from us